Shipping & Affiliate Policy

Affiliate 

At Supastore  we’re pleased in providing you with free, current and accurate information and product links to help you make better decisions.

Making Supastore is a huge task involving staff and complex decisions , so we rely on the support of you our readers and our partners to help us meet the costs of delivering our services and quality of service 

As a online publishing and product business, we make affiliate revenue in several ways:

  • When you click a link on Supastore that leads to a third-party product or service. This does not mean that we receive compensation every time you click a link or apply for a product or service. On some occasions, we only receive a payment if you decide to buy, or obtain, a product or service.
  • When partners buy banners or other advertising on our site, in our email newsletters or in our social media channels. Like many publishers, we use display advertising and paid inclusions to help cover our costs.

When we list products or services on Supastore our partners may feature more prominently, but these affiliate arrangements do not affect how we review or write about these services. Our product recommendations, editorial content and reviews are based on our objective analysis of those brands, products and services. We stand by editorial principles that ensure our information is fair, accurate and trustworthy. 

 

 

ONLINE ORDERS AND DELIVERY 

Suapstore make deliveries within Australia only.

If your delivery method is made by Australia Post your order can be delivered to PO Boxes.  If  another courier option they may or may not enable PO Box delivery.

FREE SHIPPING is available nationally however we do exclude some remote and regional areas, for these areas contact us for delivery options. Standard delivery terms apply, 

The products promoted on this site are all available from Supastore and National Suppliers the time they are advertised.

PROCESSING YOUR ORDER

An e-mail confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase.

We are more than happy to write instructions as instructed.  If you choose to have your order left if you are not at home responsibility is yours but contact us immediately to discuss.

Delivery is between Monday and Friday unless over the delivery method for some reason choose to deliver on a weekend..

TRACKING ORDERS

All orders delivered within Australia automatically have tracking.  If your order has not arrived please contact our customer service department for assistance of tracking at [email protected]

DELIVERIES

We  offer local deliveries for all products sold on https://www.supastore.com.au/. All deliveries are fulfilled by our warehouse service. Your order confirmation email will have provided you with the details , if you have any questions relating to your order please contact us.

DELIVERY TIMES

Orders are usually dispatched within 2 business days – We endeavor to get your order to you ASAP. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on location it is 2-7 days.

IMPORTANT: Please check that all items received are what you have ordered. If you have received an incorrect item DO NOT OPEN IT. We will not accept any returns or provide refunds of items that have been opened, tampered with, or not in their original condition. If you receive a damaged item please contact us within 4 days of delivery and do not throw it away as we will require proof that the item has been damaged (for example: images e-mailed to us of the damaged item.

DELIVERY CONFIRMATION

We require a signature as proof of identification, if you refuse to sign we will be unable to hand over the goods. Due to the nature of the goods we supply we do not generally offer an Authority to Leave however you may organize this with your local store if you wish. If you have given the store an Authority to Leave at your property you are accepting all responsibility for the product once it is delivered to your property. Non-delivery claims will not be accepted.